Transform Your Garden Dreams Into Reality

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request a consultation, or subscribe to our newsletter. This may include your name, email address, phone number, property address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening services, communicate with you about appointments and services, send you technical notices and support messages, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You can choose to disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 407-3571.

Effective Date: January 1, 2026

Acceptance of Terms

By using SecureRoot Guides services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

SecureRoot Guides provides professional gardening and landscaping services including but not limited to garden design, planting, maintenance, tree care, and irrigation system installation.

Scheduling and Cancellation

Services are provided by appointment. Cancellations must be made at least 24 hours in advance. Last-minute cancellations may be subject to a service fee.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept cash, check, and major credit cards. Late payments may be subject to additional fees.

Property Access

Client must provide safe and reasonable access to work areas. We are not responsible for damage to property due to hidden utilities, sprinkler systems, or other underground installations not clearly marked.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages. Plant survival is not guaranteed due to factors beyond our control including weather, soil conditions, and maintenance.

Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved in the courts of New York.

Last Updated: January 1, 2026

General Information

The information provided by SecureRoot Guides is for general informational purposes only. While we strive to provide accurate and up-to-date information about gardening and landscaping, we make no warranties about the completeness, reliability, or accuracy of this information.

Professional Advice

Our gardening advice and recommendations are based on general best practices and local knowledge. Results may vary based on specific site conditions, climate variations, soil composition, and other environmental factors beyond our control.

Plant and Material Warranties

While we select high-quality plants and materials, we cannot guarantee the survival or performance of plants due to factors including but not limited to weather conditions, soil quality, watering practices, and ongoing maintenance.

Property Damage

We take every precaution to protect your property during service provision. However, we are not liable for damage to underground utilities, irrigation systems, or other installations that are not properly marked or disclosed.

Seasonal Considerations

Gardening and landscaping results are subject to seasonal variations and weather conditions. Some services may need to be rescheduled due to weather or ground conditions for optimal results.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Use at Your Own Risk

Any action you take based on the information provided by SecureRoot Guides is at your own risk. We recommend consulting with local extension services or other professionals for specific plant and soil recommendations.